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FAQs

  • Do I need an agent?


    As with any area where you don’t possess direct knowledge, expertise or practical experience, it is always better to seek professional advice. A good agent will often save you more than they cost.  There are many challenges in dealing with Chinese and Latin American companies directly, such as language, logistics, negotiation, checking products, addressing problems and trustworthiness that can be overcome by using the services of a good import agent. We, at ATR Global Sourcing, have a whole team in these markets dedicated to servicing our clients’ needs. They all speak English and/or the local language and can help you in all aspects of importing. ATR Global Sourcing’s expert advice is backed by many years of on the ground negotiations, which ultimately reduce the risk for you as the client.

  • Does an agent eliminate all the risk in the sourcing process?


    An agent cannot eliminate all risks in the sourcing process; however they effectively act as your eyes on the ground.  If during the process of quality assurance your agent identifies a problem with a product being produced in any the overseas markets we deal with, they can then stop production until the issue is resolved or corrected. As an agent, ATR Global Sourcing acts to eliminate major problems by liaising with the factory via English speaking staff on the ground.

  • How do I pay for my shipment?


    Most factories require a 30% deposit and final payment when the container is ready to ship. Our team will help you through this process.

  • How do I arrange shipping?


    ATR Global Sourcing has shipping representatives working specifically with all its clients. The agent’s role is to arrange all components of the shipping process and to set up payment to the recommended local shipping agent.

    ATR Global Sourcing’s experienced team is more than happy to answer any questions or enquiries you may have.

    Please contact us directly on +61 427 810 253

    Or email alberto@atrglobalsourcing.com

  • What does FOB mean?


    FOB is the standard abbreviation for ‘Free on Board’. The factory will put the goods on the ship, however you as the client remain responsible for paying for any shipping duties and taxes, as well as insurance for the goods when they arrive to the port of destination.

  • What is CIF?


    CIF is the abbreviation for ‘Container Insurance and Freight’. The factory covers the cost of sea freight insurance whilst the goods are on the crates. As the client, you are then required to pay duties, taxes, port charges and local delivery once the goods arrive.

  • What does FIS mean?


    FIS is the abbreviation for ‘Free into Store’. In this case, the factory pays for the goods to be delivered right to your door. There are then no other additional costs payable.

    There are advantages to all three arrangements, i.e. FIS, FOB and CIF.

    Some clients prefer to know the total up-front cost. However, FOB offers the best deal with the least amount of factory margin. There is no significant difference in the cost, as there is less chance for things to go wrong and this option normally equates to the best price for customers. Margins are increased with the other two options to cover the potential risk for something to go wrong.